Return & Refund Policy

At Black Suit Shop, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're happy to accept eligible returns under the following terms.

15-Day Return Window

You may return eligible items within 15 days of the delivery date for a full refund of the purchase price.

To qualify for a refund, items must be:

• Unused, unworn, and unwashed.

• In their original condition with all original tags attached.

• Returned in the original packaging whenever possible.

• Free from stains, odors (including cologne, perfume, smoke, or deodorant), pet hair, or any other signs of wear.

Items that are worn, damaged, altered, soiled, or missing tags may be refused and returned to the customer.

Shipping Costs

• Original shipping charges are non-refundable.

• Customers are responsible for all return shipping costs.

• We recommend using a trackable shipping service, as Black Suit Shop is not responsible for returns that are lost or damaged during transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or credit card provider, refunds may take 5–10 business days to appear on your account.

Restocking Fee

Orders that are refused at delivery, returned without prior authorization, or returned because an incorrect shipping address was provided by the customer may be subject to a 5% restocking fee, which will be deducted from the refund.

Non-Returnable Items

The following items are not eligible for return or refund:

• Altered or custom-tailored garments.

• Final sale or clearance items marked as non-returnable.

• Gift cards.

• Items returned after the 15-day return period.

Exchanges

If you need a different size or color, please contact us. We will do our best to help you exchange your item, subject to product availability.

Return Authorization

Before returning any item, please contact our customer service team with your order number to receive return instructions. Returns sent without authorization may experience processing delays.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact our customer service team. We are committed to providing quality products, outstanding service, and a hassle-free shopping experience.

Thank you for choosing Black Suit Shop!